When my laptop is lag, it will pop up a box saying that 'Windows Explorer had stopped working', so i need to restart the Windows Explorer.
QuestionHow to fix ‘Internet explorer has stopped working’ error, Freezing issues, Crashing issues?Solved AnswerAs Windows 10 has already launched with a new. But still if you are a fan of internet explorer and getting these errors like Internet Explorer has stopped working, Freezing, Crashing etc. It can be due to a 3rd party “.dll” file is conflicting with iexplore.exe.Another reason can be that Internet Explorer is getting lots of load of unwanted toolbars, BHO’s, addons, extensions. Some internet explorer security settings can also cause this.Anyway, we have the proper solution to fix this error message ‘Internet explorer has stopped working’ in. We are give you 9 methods to get rid of these issues. These methods will work for Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP and mostly for all IE version, IE 7, 8, 9, 10, 11 etc. Please follow below methods one by one.Fix 1: Reset Internet Exploreris the first method you should should use as most of the time it fox the issue immediately. Reset Method 1:.
Open Internet Explorer. Click on Tools menu (Press “alt” key to active menu bar). Click on “ Internet Options“. A configuration window you will appear. Click on advanced tab. Click on “ Reset” Button.
You’ll get an another box, here check a box named as “ Delete Personal Settings“, then. Click on Reset button on it.Reset Method 2:If you couldn’t open IE or you couldn’t reset Internet Explorer through above method, so here is another method which is very effective to reset Internet Explorer through control panel. Follow the following steps:. Click on Start Button. Click on Control panel. Click on Network and Internet.
Click on “ Internet Options“. (You will get a configuration window). Click on advanced tab. Click on “ Reset” Button. You’ll get an another box, here check the box named as “ Delete Personal Settings“, then click on Reset button on it.Here is the to fix the Internet explorer has stopped, freezes, open up and then suddenly closes type of issues. It also suggests to reset the internet explorer.If the above method doesn’t fix, then follow the next method.Fix 2: Update Graphics Driver or Disable Software RenderingSome times graphics rendering cause this issue, So either try to update your graphics card driver or try to disable Hardware Acceleration option in IE 9 & IE 10.Also Read:. Open Internet Explorer.
Click on Tools menu (Press “alt” key to active menu bar). Click on “Internet Options”. A configuration window you will appear. Click on advanced tab. Un-check a option named as “use software rendering instead of GPU rendering”.
It is located under “accelerated graphics”.If doesn’t fix, follow next method.Fix 3: Disable 3D in “NVIDIA Graphics driver”(Only if you have one, otherwise skip it)Disable “ stereoscopic 3D” option into “NVIDIA Graphic driver” application. (If you have Nvidia Graphics Drivers & Software, If you don’t have the you can leave this step). Open Nvidia software from system tray. Disable the option named as “stereoscopic 3D” from NVIDIA Drivers (NVIDIA driver is a computer Graphics drivers their software runs on system tray. )If doesn’t fix, follow next method.Fix 4: Uninstall Unwanted ToolbarsSometimes a 3rd party toolbar can cause the issue.
So it is better to avoid installing any third party toolbar. Thank you so much for all the different methods. I feel that I should discuss my problem to help others having my issue. Internet Explorer 10 & 11 stops working only when I “proceed to checkout” on Lowes, Home Depot, and Kmart sites.
It can not display the secure page that allows one to enter their credit card. Using method 8 I was able to identify IE’s NSIB.DLL module was faulting causing the error. So I then searched the Internet for IE’s NSIB.DLL errors & low & behold I found ONE other person solving the problem. He had the exact problem I was having & said to get a free version of Anti-Malware off the CNET site. So I downloaded Malwarebyte Anti-malware, ran it for 15-20 & let it quarantine 50+ problems & low & behold all is fixed in IE. I can now access the checkout page and enter my credit card info. Again thanks a bunch P.S.
I’ve been running Norton Antivirus for years & it did not stop the malware from corrupting the dll. Never had any issues until this past week’s dll. Thank you.I had found the first 7 of your suggested fixes – usually from people who insisted that it was the one and only solution.Your 8th suggestion nicely described how to actually debug Internet Explorer and identify the.dll file that is really causing me grief.In my case it is IPSEng32.dll which is part of Norton anti-virus. It seems an update from Norton just a few hours ago has broken IE. Hopefully in a few hours Norton will fix the problem.Thanks for your well-written summary of all the potential fixes for the brain-dead way that IE behaves. I just now fixed my “Internet Explorer has stopped working” error message that occurred every time IE was started, rendering IE unusable.The problem was with IPSEng32.dll, which is a Norton Anti Virus (NAV) or Norton Internet Security (NIS) file. I found that file by checking Windows Event Viewer following the steps in Method 8 of this article, the steps of which I have pasted at the end of my post.The fix was done by starting the NAV/NIS program, selecting the “Support” menu, and then selecting the “Get Support” menu option.
NAV/NIS automatically ran the Norton Autofix program, returning a message similar to “1 file has been repaired.” IE was back to normal after that.Event Viewer steps to finding which file was related to the IE stopped working error:Right click on MyComputer and then click on Manage. You’ll get an another window.◾Click on allow of the “Event Viewer” (Expand it).◾Click on allow of the “Windows Logs” (Expand it).◾Click on “Application” under windows Logs.◾Now look on the right side pane, it have listed all the system LOGS.◾Now scroll down and find a error(Red Cross Error) related to iexplore.exe, and double click on it get the details (that log was created when you get error message on internet Explorer, so please find by the “Time”).◾Now you have the Error Message details. Find the name of “.dll” on that detail.◾Now you have the particular “.dll” file name which one is doing conflicting with iexplore.exe.
All the step didn’t help me.I got a problem with DLL file name “FastIPLib.dll”. My google chrome always crashed whenever I try to open it. I could not open IE 9 because Data Execution Prevention stopped it every time. So I uninstalled IE 9, but IE 8 would not open either. I tried Microsoft Fix it but that did not work.Solution number 1, Reset, was the answer, but Catch 22 was that I could not open IE. But I got to Reset through Control Panel, Network and Internet, Internet Options, Advanced tab.Thanks Techexpert. Who would have thought that the solution was so simple?Maybe you could put this alternative route to Reset in Solution 1 at the top of the page, and possibly save people hours of wasted effort and frustration.
Unfortunately, Reset was not a permanent solution. When I tried to open IE today I got the messages about it not working. I worked through all the other methods without result, until method 8.From this I discovered that the problem was GoogledesktopIE.dll. I googled this and learned that it had given other people the same problem recently, and that support for it had ended in 2011! I uninstalled it, and IE started fine. Also, Firefox is working again – that stopped a few months ago.If I had used method 8 first I would have solved the problem in minutes rather than hours, and without Restarts. Maybe it should be higher up the list?
After all, Event Viewer is there to tell us what is going wrong.Thanks again, Techexpert, it has been an education, especially method 8! I have read all the ” fixes ” that are supposed to fix this, and none of them worked for me. But I came across this symptom, took action, and now it has completely stopped.Are you using MSN.COM as your home page, either natively or through Dell’s link? ( and you can check your registry for this, just do a regedit, find )My solution is to not visit that page and use another page as your home page and that 100% stopped that from happening again Using IE 11 on a Dell with Win7.
Yes, it could really be that simple. Thanks for your suggestion. The details of dll file name and error are “Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69eFaulting module name: icsweb4x.dll, version: 4.2.564.55, time stamp: 0x557016d7Exception code: 0xc0000005Fault offset: 0x000273dbFaulting process id: 0xa14Faulting application start time: 0x01d10fb5b4e16814Faulting application path: C:Program Files (x86)Internet Exploreriexplore.exeFaulting module path: C:UsersFRONTO1AppDataLocalTempCSHELLics100000013icsweb4x.dllReport Id: 120199e4-7ba9-11e5-99f2-54dfa734ba0e “. Please help to fix this issue. I have had this problem for about two months now. I have followed your list and was thinking Method 8 was going to be my salvation.
After following your instructions, I come up with the following error:Faulting application path: C:Program Files (x86)Internet ExplorerIEXPLORE.EXE, version 11.0.9600.18163Faulting module path: C:WindowsSystem32 MSHTML.dll, version 11.0.9600.18163I went in and deleted the MSHTML.dll file in the System32 file. Of course when I started IE back up (Ver 11), it created another MSHTML.dll file and has continued to give me the same errors.
This error is prevalent when I am on the MSN.COM site and click one of the stories it is showing. I have also unchecked the Adobe Flash section as I read this also somewhere. Don’t know what to do now and don’t really want to give up IE.
I have also deleted Ver11 and re-downloaded IE from as far back as 8 and moved back up to Ver 11. Any other advice you can help me with???Thanks. Just finished with all your suggestions and did all the updates. Went to MSN.com, clicked on the first news story: Internet Explorer has stopped working, continues. Hello, did all steps nothing corrected IE; how do I fix the below.dll?Faulting application name:IEXPLORE.EXE, VERSION 11.0.9600.18231, time stamp: 0x56b8edd6Faulting module name: KERNELBASE.DLL, VERSION: 6.1.7601.19160, time stamp: 0x56bcd5c3Exception code: 0xc0000005Fault offset: 0x0002ece7Faulting application start time: 0x39115eaFaulting application path: c:Program Files (x86)Internet ExplorerIEXPLORE.EXEFaulting module paht: C;windowssyswow64KERNELBASE.DSSREPORT iD: 61d-11e6-b2fe-002618fe76cfThanks for you help it is appreciated!
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FIX 4 MEIt was a program installed which had to be removed for the Graphics in “Installed Programs” – Something about Graphics for Vista!!!- Which I believe came from Windows Updates- (When I had IE8)UN-Installed it from the “Installed Programs” BINGO!Can’t figure out why when I un- installed IE11- and it revered back to IE 8 there was NO PROBLEM?But installed IE 11 -and the problem as back.It would have been a better Driver- which allowed better resolution- but was not compatible with IE-11My Browser would not even open!!! Just the Constant Error Message – Troubleshooter didn’t fix it either.IT IS WHAT IT IS.
UPDATE to My Previous Solution:In Installed Programs look for ” VIA CROME9 HC IGP Family Windows Display 7”This is what I had un- installed and returned VIA WINDOWS UPDATEOnce uninstalled – YOU MUST NOT INSTALL THE UPDATE AGAIN!- to prevent this:When update comes Via Windows Update.”VIA-Display-VIA Crome9 HC IGP Family WDDM” Check Box for this UpdateRight Click on Update and Select “HIDE” to prevent it from installing and to not download it again.Sorry if in the Previous Comment I made reference to “Vista” and it was incorrect. Thanks so much for your reply.Do not delete this file (OLEAUT32.dll) because this is a system file. We can only update or register this file.To fix this issue, please follow the following steps and then reply again.First of all, update your Windows using “ Windows Update” option.Reboot the computer.After reboot, make sure your Windows is up-to-date properly. If not yet, then do it again.Uninstall all the unwanted programs from your computer.Open Internet Explorer ⇾ Settings ⇾ About Internet Explorer and update your Internet Explorer if the update is available there.and then type this command “ regsvr32 oleaut32.dll” (without quote) into open field and click on OK to re-register the oleaut32.dll file.Reboot computerGo to the device manager and then update the network adapter’s driver. It could be tricky, so please do it carefully.Reboot your computer and check whether the issue fixed or not. Techsupportall.com is an independent website.
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